How do I upgrade my debit card?

[Preeti Kaul]

I need to upgrade my PNB Classic Debit Card to a PNB Platinum Debit Card because of the daily cash withdrawal limit. I am trying to upgrade through the app, but it shows some kind of error. Does anyone know how to upgrade the debit card?

[Reema]

There might be a technical issue with the PNB app at that moment. Try to upgrade your card at a later time. If you are still not able to upgrade your card, it's better to visit your PNB branch and tell the staff to upgrade your Classic Debit Card to a PNB Platinum Debit Card and they will upgrade your card.

[Ridhima01]

This post is deleted!

[Pravesh09]

I tried using my debit card for an online/international payment, but the transaction was declined. Why did this happen? How can I fix this?

[Amisha]

Your transaction may be declined because international or online transactions are disabled by default, the card type is unsupported, or there is an insufficient balance. Log in to your bank's app or net banking and enable online and international transactions in card settings.
If the issue persists, contact customer support or use an internationally accepted card.