How PhonePe dominated UPI payments and enhanced user experience.
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PhonePe's strong focus on UPI might make its prepaid wallet less useful for daily transactions since UPI offers a free and extremely easy way to pay. The wallet could still persist for specific tasks like budgeting or gifting, especially if it continues to offer appealing deals. Essentially, how PhonePe adjusts its wallet features will ultimately determine its future, with UPI taking the lead.
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@Siddarth With UPI being free and widely available, I’m wondering if there’s any point in still using the PhonePe wallet. Beyond the occasional cashback, does it actually offer anything unique? Can wallets even remain relevant in India, or are they becoming obsolete?