Is it possible to reverse a transaction with PhonePay?
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Hi
My sister transferred 5,000 rupees to someone using the PhonePe. Money have been debited from her account. She contacted them to verify, however, the person asserted that their bank account is not associated with that particular phone number. Where was the money allocated? Is it feasible to obtain a refund? -
If the money was debited from your account, and the contact number on which you transferred the money, which is not linked to their bank account, that means money is send to the wrong account.
Tell your sister to contact to Phonepe customer service term and share your issue. They can easily track the transaction. They can initiate the refund process. Also contact your bank and inform them about the refund and let them know it was an unauthorized action.