Frustrated with Axis Bank?
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I’m very frustrated with Axis Bank due to these hidden charges and dwindling cashback. Before I close my accounts, has anyone actually had success addressing these issues with the bank’s grievance cell or the RBI? As someone dealing with this, how do you distinguish a genuinely transparent bank from one that uses misleading promotions?
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You should definitely file a formal complaint through the Axis grievance portal first. By RBI rules, they actually have to get back to you within 10 working days. If they hesitate or don’t respond clearly, escalate the issue to the RBI’s CMS portal right away. It's complimentary and typically captures their attention quickly. Moving forward, look for banks that are transparent about their fees and don't bury 'surprise caps' in the fine print. You shouldn't have to hunt for the catch.
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